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Customer Care

At IAO, your satisfaction is our top priority. We are dedicated to providing an exceptional and personalized customer care experience.


1. Personalized Assistance:

Our team of friendly and knowledgeable customer care representatives is here to assist you with any inquiries, concerns, or assistance you may need. We tailor our support to meet your unique requirements, ensuring a smooth and enjoyable shopping journey.

2. Transparent Communication:

We believe in transparency. Throughout your shopping experience, we keep you informed about your orders, deliveries, and any updates related to your purchases. You're always in the know.

3. Prompt Responses:

Your time is valuable. We are committed to responding to your queries in a timely manner, ensuring that you receive the assistance you need promptly.

4. Feedback Welcome:

Your feedback matters to us. We encourage you to share your thoughts and suggestions, helping us continuously improve and enhance our services to better meet your expectations.

At IAO, we are here to make your experience with us enjoyable, seamless, and satisfying. If you have any questions or need assistance, please don't hesitate to reach out. Your satisfaction is our success!

Privacy & Safety

At IAO, we prioritize your privacy and safety to create a secure and trustworthy shopping environment.

1. Secure Transactions: We employ state-of-the-art encryption and security measures to safeguard your personal and financial information during transactions. Your data is protected and never shared without your consent.

2. Confidentiality Assurance: Your personal details and order history are treated with the strictest confidentiality. We adhere to stringent privacy policies, ensuring that your information remains private and secure.

3. Optimal Data Management: We only collect necessary data to enhance your shopping experience. Rest assured, your information is managed responsibly and in compliance with applicable privacy laws.

Payment Methods

Payment Methods

- Credit / Debit Cards

- GCash

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